Carolina OB/GYN at 360 South Herlong Avenue in Rock Hill, South Carolina

Customer Reviews about Carolina OB/GYN

• ✪ ✪ ✪ ✪ ✪
  Today would have been my 3rd or 4th appointment to this office and I don't know why I keep going back. Admittedly, I'm somewhat sensitive to certain things so to have the TV on and loud while a local radio station crackles through the phones and all the ladies at the front desk are chatting is a bit overwhelming, especially when I was already a bit offended that my appointment was at 8:00am and I stood at the locked door from 7:54am until they let me in at 8:01 even though they were at the front desk and looked straight at me when I walked up but didn't unlock the door! When I stepped up to the counter, being the only patient in the office, and patiently waited for the associate to ask me my name and sign me in, I was instructed to sign in and handed a clip board. I scribbled away, knowing I was delaying my own appointment by now, and handed it right back to her a moment later only to sit and wait to be called by until 8:15. Once arriving in the room, the nurse proceeded to tell me my insurance coverage had changed and they only cover well visits every 2 years now so they couldn't see me unless something was wrong. After chatting for a moment, I was walked out. About 15 minutes later, the nurse manager called to let me know the nurse was mistaken and they could see me if they coded it differently (like a problem focused visit). That sounds like insurance fraud to me. I'll never go back. I've given you the facts of my experience as unbiasedly as possible but I can tell you, as a seasoned medical/dental office manager and insurance/billing manager myself, none of this would be acceptable in any office I serve. Ever.
  November 01, 2017

  by Sherry May
• ✪ ✪ ✪ ✪ ✪
  Had all four of my children here and for that I am grateful. However, the service has declined greatly throughout the years. I almost switched before having our 4th child, but I chose to stay because of they were familiar with my records. I have had numerous issues with billing. I understand they, too, are not fond of their billing process, but it has a profound impact on customer service with continuous issues. I'm saddened with the decline as I was thrilled to attend here with my first and even with my second, but since then, it has been a steady decline, and I've dreaded visits here. I will say Dr. Hubbard's nurse is the best! She is so sweet and kind! Cindy in the front is also very nice as well!
  October 02, 2017

  by Marlessa Southern

Opening hours Closed now

Today: 08:00 am — 05:00 pm

Photo gallery of Carolina OB/GYN

About Carolina OB/GYN in Rock Hill